Abdominal Pain
Who do I see: GP
Advice: Please book an appointment online, or contact reception on 020 7471 2650 to make an appointment.
Acne
Who do I see: Community Pharmacy / GP if it persists
Advice: Please search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 020 7471 2650.
Asthma
Who do I see: Practice Nurse / Clinical Pharmacist / GP / A&E for severe symptoms
Advice: If you are having a severe asthma attack, please telephone 999 or 111. Otherwise for a Practice Nurse or a Clinical Pharmacist appointment, please contact reception on 020 7471 2650. For a GP appointment please book online.
Anxiety
Who do I see: Back on Track Psychology – Self-Referral / GP
Advice: If you are experiencing anxiety symptoms, you can self refer to a free NHS psychologist at Back on Track or call them on 0300 123 1156 or you can see your GP – please book an appointment either online or contact reception on 020 7471 2650. Alternatively please visit Good Thinking for further information.
Back Pain
Who do I see: Community Pharmacy for immediate pain relief. You can self refer to a free NHS physiotherapist at various locations in Hammersmith and Fulham – Connect Community Musculoskeletal Services (MSK).
Advice: Search for your nearest community pharmacist or book an appointment with a GP either online or contact reception on 020 7471 2650 if pain persists. For access to routine treatment, such as Physiotherapy services, please contact the Connect Community MSK service on 0203 795 3426.
Blood Pressure Monitoring
Who do I see: Health Care Assistant
Advice: Please contact reception on 020 7471 2650 to make an appointment. Routine appointments within 1-2 weeks.
Blood Test
Who do I see: Phlebotomist (blood taker) in the surgery.
Advice: Please contact reception on 020 7471 2650 to make an appointment. Routine appointments within 1-2 weeks.
Breathlessness
Who do I see: Practice Nurse / GP or A&E for severe symptoms.
Advice: Telephone 999 or 111 if symptoms are severe. For less serious breathing issues such as COPD or chest infections, for a Nurse appointment, please contact reception on 020 7471 2650. For a GP appointment, please book an appointment online, or contact reception on 020 7471 2650.
Breastfeeding
Who do I see: Self Help / Health Visitor
Advice: Visit NHS advice pages, or search for a breastfeeding support service near you.
Bruised Ribs
Who do I see: Community Pharmacist / GP
Advice: For pain relief, please search for your nearest community pharmacy. For difficulty breathing, please book a GP appointment online, or contact reception on 020 7471 2650.
Burns
Who do I see: Practice Nurse or Urgent Care Centre if severe.
Advice: If severe, please search for your nearest Urgent Care Centre. If not, please book an appointment with a Practice Nurse by contacting reception on 020 7471 2650.
Cervical Smear
Who do I see: Practice Nurse
Advice: Once you are invited for a smear, please book an appointment by contacting reception on 020 7471 2650 on a day that you are not bleeding or on your period. If you are unable to make an appointment, please email the Cervical Screening Project Team on hf.gpfed@nhs.net, who will arrange an appointment for you at a time and location convenient for you.
Chest Infections
Who do I see: GP if it persists for more than 1 week, or other chest issues (asthma)
Advice: Please book an appointment online, or contact reception on 020 7471 2650 to make an appointment.
Chest Pain
Who do I see: GP or A&E for severe symptoms
Advice: Telephone 999 or 111 if symptoms are severe. If not severe and has lasted for more than a few days, please book an appointment online, or contact reception on 020 7471 2650.
Childhood Immunisations
Who do I see: Practice Nurse
Advice: Baby Clinic is run by our Practice Nurses. Please book an appointment by contacting reception on 020 7471 2650. Find out more at NHS Choices.
Contraception and Family Planning
Who do I see: Family Planning Clinic / 10 Hammersmith Broadway Genitourinary (GUM) Clinic / GP / Practice Nurse.
Advice: To search for your nearest Family Planning Clinic, please visit Central and North West London to make an appointment online or see 10 Hammersmith Broadway to access walk in services or please call the appointments line on 020 3315 6699, option 1 to book an appointment. For the Practice Nurse, please book an appointment by contacting reception on 020 7471 2650.
Dementia Screening
Who do I see: Healthcare Assistant / Practice Nurse.
Advice: Please book an appointment by contacting reception on 020 7471 2650.
Dental Problems
Who do I see: Dentist
Advice: Please book an appointment with your dentist or find a dentist near you: NHS Find Dentist Services.
Depot Injections – Other
Who do I see: Practice Nurse.
Advice: Please book an appointment by contacting reception on 020 7471 2650.
Depot Injections (Contraception)
Who do I see: Family Planning Clinic / 10 Hammersmith Broadway Genitourinary (GUM) Clinic / Practice Nurse
Advice: To search for your nearest Family Planning Clinic, please visit Central and North West London to make an appointment online or please see 10 Hammersmith Broadway to access walk-in services or please call the appointments line on 020 3315 6699, option 1 to book an appointment. For a Practice Nurse, please book an appointment by contacting reception on 020 7471 2650.
Depression
Who do I see: Self-refer NHS Psychologist at Back on Track or GP
Advice: You can refer yourself to a free NHS Psychologist at Back on Track Services. To see a GP book an appointment online, or contact reception on 020 7471 2650. Alternatively please visit Good Thinking for further information.
Diabetes Monitoring
Who do I see: You will need an annual review with the diabetic specialist nurse / Clinical Pharmacist (medication).
Advice: Routine annual clinic appointments reminders will be sent to all our patients with diabetes. Reception staff will direct you to the most appropriate health care professional. For more information please contact reception on 020 7471 2650.
Diarrhoea
Who do I see: Community Pharmacist / GP if persists longer than 7 days or in a career dealing with food or caring for others.
Advice: Search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 020 7471 2650 to make an appointment.
Diet / Life Style Changes
Who do I see: Health Care Assistant
Advice: Please contact reception on 020 7471 2650 to book an appointment.
Dizziness
Who do I see: GP
Advice: Please book an appointment online, or contact reception on 020 7471 2650 to book an appointment.
Dressings
Who do I see: Health Care Assistant / Practice Nurse
Advice: Please contact reception on 020 7471 2650 to book an appointment.
Ear Care / Ear Wax
Who do I see: Community Pharmacy / Nurse at Parsons Green Walk in Centre (over 18’s) / GP (under 18’s)
Advice: Search for your nearest community pharmacist. If you think you may need ear irrigation (‘syringing’) and are over 18, walk in appointments are available at the Parsons Green Walk in Centre between 8am-4pm Monday to Friday. Patients under 18 should see a GP, please book an appointment online, or contact reception on 020 7471 2650 to make an appointment. Also please check the following information on NHS Choices.
ECG
Who do I see: GP
Advice: Please book an appointment online, or contact reception on 020 7471 2650.
Fit Notes (Sick Notes)
Who do I see: The GP will only give a sick note if you have been off work for more than 7 working days.
Advice: For a GP, please book an appointment online, or contact reception on 020 7471 2650. If you have been discharged from hospital, your hospital team will issue any fit notes for the entire period of your recovery. Please contact the ward staff (even after discharge). Schools should not request a GP letter to confirm absence, this can be written by a parent or guardian. Please visit GOV.UK for more information.
Flu Vaccine
Who do I see: Practice Nurse / Health Care Assistant
Advice: Please contact reception on 020 7471 2650 to book an appointment.
Forms, Certificates and Medical
Who do I see: Receptionist at the surgery.
Advice: A medical examination will be booked if necessary. Completion of forms, certificates and medicals are not covered under the NHS. Payment for reports must accompany the request or appointment booking (i.e. in advance). Charges are aligned with the BMA’s guidelines. Please read the form carefully and fill in and sign any parts that you need to complete before you bring the form to the surgery. Allow up to 28 days for the process to be completed, you will be contacted by phone when your form is ready for collection. Please note we do not sign passport forms.
Genital Infections Including Herpes
Who do I see: Sexual Health Clinic / 10 Hammersmith Broadway Genitourinary (GUM) Clinic.
Advice: To search for your nearest Sexual Health Clinic, to make an appointment online or please see 10 Hammersmith Broadway to access walk in services available or please call the appointments line on 020 3315 6699, option 1 to book an appointment.
Head Injuries
Who do I see: Community Pharmacy / GP / Urgent Care Centre if severe.
Advice: Please search for your nearest Urgent Care Centre, or search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 020 7471 2650.
Holiday Cancellation Certificate
Who do I see: Receptionist at GP Surgery.
Advice: Please attend in person or post the documentation and payment. Holiday Cancellation forms are not covered by the NHS, there will be a charge for this service. Payment for reports must accompany the request or booking (i.e in advance). Charges are aligned with the BMA’s guidelines. Please read the form carefully and fill in and sign any parts that you need to complete before you bring the form to the surgery. We ask that you allow up to 28 days for the process to be completed, you will be contacted by phone when your form is ready for collection.
Hyperventilation
Who do I see: Back on Track Psychology Services (self referral) or GP.
Advice: If you are experiencing Hyperventilation symptoms you can refer yourself to a psychologist at www.backontrack.nhs.uk. Alternatively, you can book an appointment with a GP either online or contact reception on 020 7471 2650.
Infected Wounds
Who do I see: Practice Nurse.
Advice: Please contact reception on 020 7471 2650 to make an appointment. Find out more information at NHS Choices.
Insurance Reports
Who do I see: Receptionist at GP Surgery.
Advice: Completion of forms, certificates and medicals are not covered under the NHS. Please read the form carefully and fill in and sign any parts that you need to complete before you bring the form to the surgery. We ask that you allow up to 21 days for the process to be completed, you will be contacted by phone when your form is ready for collection.
Medical Reports
Who do I see: Receptionist at the GP Surgery.
Advice: Completion of forms, certificates and medicals are not covered under the NHS. Please read the form carefully and fill in and sign any parts that you need to complete before you bring the form to the surgery. We ask that you allow up to 21 days for the process to be completed, you will be contacted by phone when your form is ready for collection.
Medication Reviews
Who do I see: Clinical Pharmacist
Advice: Please book an appointment by contacting reception on 020 7471 2650.
Missed Contraception / Pill
Who do I see: Community Pharmacy / Practice Nurse / Family Planning Clinic / 10 Hammersmith Broadway Genitourinary (GUM) Clinic.
Advice: For emergency contraception, please find your nearest community pharmacy or for a Practice Nurse appointment, please contact reception on 020 7471 2650. Alternatively, search for your nearest family planning clinic to make an appointment online or please see 10 Hammersmith Broadway to access walk in services available or call the appointments line on 020 3315 6699.
Moles
Who do I see: GP
Advice: For a GP, please book an appointment online, or contact reception on 020 7471 2650.
Mouth Problems
Who do I see: Dentist / Community Pharmacist / GP.
Advice: Please book an appointment with your dentist or find a dentist near you: NHS Find Dentist Services, or you may find your nearest community pharmacy. For a GP, please book an appointment online, or contact reception on 020 7471 2650 to make an appointment.
Neck Pain
Who do I see: Community Pharmacy / Self refer to Physiotherapist / GP if it persists
Advice: To see a Physiotherapist services call the musculosketetal service on 0203 795 3426. You search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 020 7471 2650.
Nose Bleeds
Who do I see: Urgent Care Centre / 111 Service if severe / GP if several episodes
Advice: Pinch nose (do not lean head back) and apply ice pack. Find out more information about nose bleeds. If concerned, you can ring 111, or search for your nearest Urgent Care Centre. For a GP, please book an appointment online, or contact reception on 020 7471 2650.
Panic Attacks
Who do I see: Self refer to a psychologist at Back on Track or see GP.
Advice: Visit Back on Track Services to refer yourself to a psychologist. To see a GP, please book an appointment online or contact reception on 020 7471 2650. Alternatively please visit Good Thinking for more information.
Passport Forms
Who do I see: We do not sign passport forms
Advice: Passport forms are not covered by the NHS. Find out more here.
Period Problems
Who do I see: GP
Advice: Please book an appointment online, or contact reception on 020 7471 2650.
Phobias
Who do I see: Refer youtself to a psychologist or see your GP
Advice: You can refer yourself to a psychologist at Back on Track Services or book an appointment with your GP either online or contact reception.
Pneumococcal Vaccine
Who do I see: Practice Nurse
Advice: Please book an appointment by contacting reception on 020 7471 2650. Please visit nhs.uk for more information about the Pneumococcal vaccine, including who can have the Pneumococcal vaccine.
Prescription
Who do I see: Online / Reception / Practice Pharmacist
Advice: You can order or cancel your repeat prescriptions by using our online services if you have had an up to date medication review. You can also order repeat medicines via reception. Please allow 48 hours for processing. The prescription can be sent to the pharmacy of your choice. Medication reviews can be done by our experienced in-house Clinical Pharmacist. Please book an appointment for this at reception on 020 7471 2650.
Removal of Stitches
Who do I see: Practice Nurse / Health Care Assistant
Advice: Please book an appointment by contacting reception on 020 7471 2650.
Ring Pessary
Who do I see: GP
Advice: Please book an appointment online, or contact reception on 020 7471 2650.
Shingles Vaccine
Who do I see: Practice Nurse
Advice: Please book an appointment by contacting reception on 020 7471 2650. Please visit NHS.UK for more information about Shingles including who can have the Shingles vaccination.
Sick Note / Fit Note
Who do I see: The GP will only give a sick note if you have been off work for more than 7 working days.
Advice: For a GP, please book an appointment online, or contact reception on 020 7471 2650. If you have been discharged from hospital, your hospital team will issue any fit notes for the entire period of your recovery. Please contact the ward staff (even after discharge). Schools should not request a GP letter to confirm absence, this can be written by a parent or guardian. Please visit GOV.UK for more information.
Smoking Cessation
Who do I see: Kick it Stop Smoking Service / Health Care Assistant or our Stop Smoking Specialist.
Advice: Visit Kick it Stop Smoking service for more information. Find out more from the NHS advice page. You can book an appointment with a health care assistant or our Stop Smoking specialist by contacting reception on 020 7471 2650.
Sore Penis
Who do I see: Sexual Health Clinics / 10 Hammersmith Broadway Genitourinary (GUM) Clinic / GP.
Advice: Search for your nearest Sexual Health Clinic to make an appointment online or please see 10 Hammersmith Broadway to access walk in services available or call the appointments line on 020 3315 6699, option 1 to book an appointment. For a GP, please book an appointment online, or contact reception on 020 7471 2650.
Spirometry Testing
Who do I see: Health Care Assistant / Practice Pharmacist.
Advice: Please book an appointment by contacting reception on 020 7471 2650.
Tetanus Injection
Who do I see: Practice Nurse
Advice: Please book an appointment by contacting reception on 020 7471 2650.
Travel Vaccinations
Who do I see: Practice Nurse
Advice: Please book at least 1 month before travelling and contact reception on 020 7471 2650 to book an appointment.
Vaginal Discharge
Who do I see: Community Pharmacy / Sexual Health Clinic / 10 Hammersmith Broadway / GP.
Advice: You can search for your nearest community pharmacist. If you are sexually active, you can visit your nearest Sexual Health Clinic to find a clinic and make an appointment online or please see 10 Hammersmith Broadway to access walk in services available or call the appointments line on 020 3315 6699, option 1 to book an appointment. Alternatively, see your GP booking online, or contact reception on 020 7471 2650.
Vitamin B12
Who do I see: Practice Nurse
Advice: Please book an appointment by contacting reception on 020 7471 2650.
Vomiting
Who do I see: Community Pharmacy / GP
Advice: Please search for your nearest community pharmacist. For babies and toddlers, or if it persists longer than 1 week in children and adults, please see the GP by booking an appointment online, or by contacting reception on 020 7471 2650.
Warfarin Monitoring
Who do I see: Health Care Assistant
Advice: Please book an appointment by contacting reception on 020 7471 2650.